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Family Adventure Holidays FAQs

We have tried our best to gather together a list of frequently asked questions. However, if you cannot find the answer to your question here we are happy to help so just call us on 01273 803030 or email us at enquiries@familyadventureholidays.com.

Our Normandy Chateau.  

This is all-inclusive and once you arrive, there really is nothing to spend your money on (until the excursion to Mont Saint-Michel).  Children from as young as 2 years of age can join in their own activity programme, however, we do ask that parents are present to ensure children settle and are happy.   We will supervise some play sessions but generally, this will be with parents rather than instead of.  We can offer child bike seats if you fancy coming along on one of the adult cycle tours with your little one.

Our activity programme goes up to 16 years of age (and then into the adult programme) with different age-appropriate activities, so even if you have a family with a wide range of ages, there really is a lot to do for everyone.

The Chateau.  We have an activity programme catering from 2 years up to 16 years and then into the adult programme. 

Chicks - 2 to 5 year olds

Swallows (6 - 7 year olds)

Swans (8 to 9 year olds)

Herons (10 - 12 year olds)

Eagles (13 - 15 year olds)

16+ and adults

Both centres are all-inclusive. Our Mont Saint-Michel centre La Grand Ferme is smaller and more relaxed with activities aimed at older children (aged 6+ years).  For example, the  bay walk to Mont St-Michel is longer than the one from the Chateau.  The Mont Saint-Michel holiday offers an excursion to the D-Day Landing beaches which are approximately 1.5 hours travel whilst the Chateau takes a trip to the local conservation zoo.  La Grand Ferme holds many activities in the swimming pool – water polo, water gym and various games which are not suitable for children under 6 years of age.  The evenings in La Grand Ferme are more relaxed with some activities but often adults can be found playing Petanque, a game of cards or just chilling in the hammocks whilst the children enjoy exploring the grounds and making use of the sports facilities, table tennis and football.

We have a structured programme of activities which begins on the first morning of your holiday. Every day we run morning and afternoon activity sessions. We have specific activity sessions for children (children are divided into age ranges to make sure everyone gets the most from the session) and different activities for adults, and some activities are undertaken as families.  During the week we also take a trip to Mont Saint-Michel to experience the breathtaking views and the excitement of quicksands.  Some evening activities are also provided.

La Grand Ferme tends to be slightly more laid back with a few breaks in the programme during which you can relax compared to the fast and furious pace of the Chateau.  However please remember, this is your holiday, you do not have to take part in everything.

All our staff go through an intensive selection and training process and require two references, an enhanced DBS check and First Aid certification. All our lead instructors hold an appropriate National Governing Body qualification. Our watersports programmes at the Mediterranean Watersports and the Ardeche Kayak Expedition are subject to a biannual inspection by Adventuremark, an independent body which ensures we meet the best practice standards.

Loads in our Chateau Family Adventure. We have created some fun, imaginative activities for young children and their parents to do together such as bread making, visiting the mini farm and outside games.

We do not recommend our Mont Saint-Michel holiday to families with children under 6 years of age as we cannot offer many activities for them.

 

We do not recommend our Mediterranean Watersports or Ardeche Kayak Expedition holidays to families with children under the age of 8 years old although please talk to us if you have particularly active youngsters or have a mix of age ranges in your family. 

Our Chateau Family Adventures all include food.  Each day will consist of a continental breakfast, wholesome French lunch and good quality evening meal. Breakfast will be the last meal provided on departure.

The Mediterranean Watersports holiday includes 3 picnic lunches and 2 BBQs.

The Ardeche Kayak Expedition includes dinner and breakfast during the 2-day descent of the river and lunch during the 5 activity days.

Our Chateau Family Adventure holiday offers evening entertainment each night for the whole family such as the talent show, campfire and sports tournament. You can choose whether to join in or sit and watch.  Our Mont Saint-Michel holiday is more relaxed with some evening entertainment.

Our Mediterranean Watersports and Ardeche Kayak Expedition holidays offer some evening entertainment, but recovering from the day's adventure tend to be the favourite!

Up to you - this is your holiday - you choose if you wish to join in and there is plenty to join in with!

Yes - as part of our booking conditions, insurance to cover all activities is required. Travel insurance is not included in the price of our holidays. We have a fully comprehensive travel insurance policy available to purchase at £25.00 per person.

Mediterranean Watersports

The white water activity takes place on a grade 3/4 river.  Other activities include watersports – standup paddleboarding, sailing, windsurfing, kayaking and snorkelling. 

There are other activities available in the area - canyoning in a man-made canyoning park, Drop-in water park, high ropes, wakeboarding etc.  If you intend to take part in any of these please make sure your insurance policy covers these.

Ardèche Kayak Expedition

The river is classified as grade 2/3.

Climbing is described as easy routes up to 10m high with fixed protection in place.

Abseiling is described as 20m abseil into a cave using standard technique (client controls the descent using a figure of eight / instructor controls independent safety rope.  Fixed protection is in place).

 

You can take each activity at your own pace and join in whichever activities are suitable.

All our holidays are self-drive.  Some transport is included when you arrive at our centres, but not all.

Recommended kit lists (where appropriate) will be sent to you shortly before travel. However, if you would like to look at one sooner then please do not hesitate to contact us.

Our sister companies Voyager School Travel and Castaway look after thousands of children during the school academic year and as such our catering staff are used to dealing with special requests. We can cater for a wide variety of special diets including vegetarian, vegan, no nuts, no dairy etc.

To make a booking please fill out a booking form. Shortly afterwards you will receive an email confirming your provisional reservation, and a subsequent email will follow confirming pricing and availability.  To confirm your booking a deposit of £50 per person is required and family details will also be requested.  The balance of your holiday is due 8 weeks before you travel.  Do not worry, we will remind you when the balance is due.

If you want to book immediately please call us on 01273 803030 and one of the team will take your details and process a deposit payment.

Secure booking process

We accept payment via credit/debit card using PayPal a secure payment host. We are pleased to advise that we do not apply debit or credit card surcharge.  Or you can pay direct into our bank account: Class Tours LTD, Sort Code: 53-61-02, Account No: 60105860. Please quote 'FAH' followed by your surname as the reference. 

We have a few optional extras, eg seafood extravaganza, or insurance.  These are clearly stated on your booking confirmation.  A welcome letter will be emailed to you shortly after your final payment is received.

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